{"id":134,"date":"2007-07-30T15:21:00","date_gmt":"2007-07-30T21:21:00","guid":{"rendered":"http:\/\/jameskovacs.com\/2007\/07\/30\/Hotfixes+Now+Just+An+Form+Submit+Away"},"modified":"2007-07-30T15:21:00","modified_gmt":"2007-07-30T21:21:00","slug":"hotfixes-now-just-an-form-submit-away","status":"publish","type":"post","link":"https:\/\/www.jameskovacs.com\/index.php\/2007\/07\/30\/hotfixes-now-just-an-form-submit-away\/","title":{"rendered":"Hotfixes Now Just an Form Submit Away"},"content":{"rendered":"

You’ve encountered a dreaded <Colour> Screen of Death<\/a> (where Colour = Blue, Black, Yellow, Fuschia, etc.) or similar problem. After googling the error message, you come across a blog post (maybe one of mine) referring you to some Microsoft Knowledge Base Article for a hotfix. The good news is you’ve done all the legwork and you know exactly the hotfix you need. The bad news… hotfixes require you to call Microsoft Product Support (PS).<\/p>\n

Now the folks in PS are really nice, helpful people. It’s not that I mind talking to them. It’s just that I have to go through the whole hotfix song-and-dance. Yes, I need the hotfix mentioned in KB 123456. Yes, I am experiencing the problems described in that KB article. Yes, I know that the hotfix hasn’t undergone rigorous testing in the way service packs do. Yes, I understand that the hotfix could cause unspeakable evil if used incorrectly.<\/p>\n

No longer! You can now fill in this online form<\/a> to receive the hotfix instead. Simply submit your country, the KB article number, platform (x86, x64, ia64), language, and email address. Then you’ll receive a download link via email within 8 business hours.<\/p>\n

Let me freely admit that my main purpose for this blogpost is so that I can find the download link easily the next time I need a hotfix because Microsoft doesn’t place that link in any obvious place on the Microsoft Help and Support site<\/a>. The only reason I found it is because of a link in the Daily Grind<\/a>!<\/p>\n","protected":false},"excerpt":{"rendered":"

You’ve encountered a dreaded <Colour> Screen of Death (where Colour = Blue, Black, Yellow, Fuschia, etc.) or similar problem. After googling the error message, you come across a blog post (maybe one of mine) referring you to some Microsoft Knowledge Base Article for a hotfix. The good news is you’ve done all the legwork and you know […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[],"class_list":["post-134","post","type-post","status-publish","format-standard","hentry","category-miscellaneous"],"_links":{"self":[{"href":"https:\/\/www.jameskovacs.com\/index.php\/wp-json\/wp\/v2\/posts\/134","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jameskovacs.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.jameskovacs.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.jameskovacs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jameskovacs.com\/index.php\/wp-json\/wp\/v2\/comments?post=134"}],"version-history":[{"count":0,"href":"https:\/\/www.jameskovacs.com\/index.php\/wp-json\/wp\/v2\/posts\/134\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.jameskovacs.com\/index.php\/wp-json\/wp\/v2\/media?parent=134"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.jameskovacs.com\/index.php\/wp-json\/wp\/v2\/categories?post=134"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.jameskovacs.com\/index.php\/wp-json\/wp\/v2\/tags?post=134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}